01 / 03
File access is inconsistent
User groups and folder permissions should reflect who actually needs each set of files.
Hosting & care
Synology NAS setup & backup
Synology NAS setup and Active Backup for Business. Plan and configure Synology storage, shared folders, user access, backup tasks and remote access for your team's data.
$249Setup from
$199Backup plan from
$49Support per month
A plan for the data on your NAS.
A NAS setup needs clear decisions about access, storage and recovery. We review the device, network and workloads, then configure the agreed services and document how your team should use and maintain them.
A good fit for
Small teams setting up shared storage, reviewing permissions or improving backup and recovery arrangements.
Small teamsOffices with shared filesDesign and media studiosAccountantsClinicsRemote teams
What we work toward
An organized NAS setup with documented access, backup destinations and a practical recovery check.
Common problems.
02 / 03
RAID is treated as the backup
Disk redundancy does not replace a separate recovery copy.
03 / 03
Remote access is difficult to maintain
The chosen access method needs to fit the network, device and support responsibilities.
What the work covers.
The final scope depends on your current setup and priorities. These are the main areas we cover.
DSM & storage setup
Device configuration, storage planning and shared folders matched to the available hardware and requirements.
Users & file access
User groups, permissions and file-sharing workflows for the people and devices that need access.
Backup & restore planning
Backup destinations, schedules and retention using supported tools such as Hyper Backup, with a documented restore check.
Remote access & maintenance
A reviewed remote-access approach, update planning and operational handover. Features depend on model and configuration.
From business files to tested recovery.
- 01
Assess data and recovery
Identify the files, users, device, network, capacity, retention and interruption risks the NAS must support.
- 02
Configure storage and access
Set up appropriate storage, folders, groups and permissions with a clear administrator ownership model.
- 03
Build backup and remote access
Configure compatible backup destinations and a remote working method suited to the device and network.
- 04
Test restore and hand over
Recover an agreed sample, check access with representative users and document everyday administration and alerts.
Synology NAS setup and support can include DSM configuration, storage pools, shared folders, users and group permissions, Hyper Backup, snapshots, remote access and sample restore checks.
A NAS setup based on access and recovery requirements.
- 01
Device and data review
Confirm model compatibility, drive and network condition, data volumes, users and recovery priorities.
- 02
Storage and permission design
Agree folders, groups, quotas where relevant and access for staff joining, moving or leaving.
- 03
Configuration and migration
Implement approved DSM settings, copy the data and configure supported backup and access tools.
- 04
Recovery check and documentation
Test a sample restore and provide the owner with operating notes, account responsibilities and maintenance tasks.
Shared storage with an access and recovery plan.
A NAS is part of a wider information workflow. Before configuring it, we establish which files the team uses, who needs access, how much change happens each day and what an interruption would mean. The device model, available drives and network also determine what can sensibly be implemented.
We can assist with DSM setup, storage organization, shared folders, users and group-based permissions. The aim is to make normal work straightforward without giving every user administrative access. Joiners, leavers and shared accounts need an agreed process so permissions do not become an undocumented collection of exceptions.
Backup planning is separate from disk redundancy. We identify the data and configuration that need recovery, an appropriate separate destination and the retention requirements. Depending on the supported model and installed packages, the scope can include Hyper Backup, snapshot-based recovery or other compatible tools. We check each tool against the actual device.
Remote access is reviewed in the context of the network and the people using it. We do not treat exposing an administration interface to the internet as a default step. Handover includes the chosen access method, account ownership, backup-job checks and a practical restore exercise for an agreed sample of data.
What we check before handover.
Storage and folder organization
A documented folder structure and an account of the storage and availability requirements.
User and group permissions
Agreed access tested with representative user accounts, including a user who should be denied access.
Backup and restore checks
Protected folders, destinations, schedules and retention recorded, with a sample recovery checked.
Day-to-day operation
A handover covering new users, failed-job checks, updates and the escalation route for hardware or storage issues.
Hyper Backup and Active Backup configured
Sample restore tested at handover
RAID is not treated as a backup
Remote configuration where safe
Pick the scope that fits
Starter
Setup
From $249/ project
For a team setting up shared folders, users and permissions on DSM.
- DSM configuration
- Storage and shared folders
- Users, groups and quotas
- Access tested per user
- Operating notes on handover
Growth
Support
From $49/ month
For teams that want failed jobs, updates and users handled each month.
- Failed backup job checks
- DSM updates
- User changes
- Restore spot checks
- Escalation for hardware issues
Scale
Backup & recovery
From $199project
Backup destinations with a tested recovery plan.
- Off-site backup destination
- Tested recovery plan
- Remote access and onboarding from $99
- Written runbook
Backup destinations with a tested recovery plan start at $199. Remote access and onboarding start at $99.
Can you help choose a Synology model?
We can help define workload, capacity, network and recovery requirements and review suitable options. Final compatibility depends on which models and drives Synology currently supports. Hardware purchasing and delivery are separate unless specifically included.
Can you configure an existing NAS remotely?
Often, provided a safe access route and an authorized person are available. The current condition of the device and the network need review. Physical installation, drive replacement and some recovery tasks require local assistance.
Is RAID a backup?
No. Disk redundancy can help with some drive failures, but it does not provide an independent recovery copy for every type of deletion, corruption or incident. We plan backup destinations and restore checks separately from the storage pool.
Can you set up shared folders and permissions?
Yes. We can organize folders, users and groups around your team's access requirements and test them with representative accounts. Ownership of shared files and the process for staff leaving should be agreed at the same time.
Can you configure Hyper Backup or snapshots?
We can review and configure supported tools where appropriate. Availability and behaviour depend on the NAS model, storage configuration and installed software. A recovery plan should identify what each tool protects and how a restore is performed.
Can the NAS be used by remote staff?
Yes, subject to the network and the chosen access method. We review authentication, permissions and the application being accessed. We do not open services to the internet without a defined need.
Can you migrate files from another device?
Yes, where the source is accessible and the data can be read. We agree what moves, how permissions and ownership are handled and how the copied data is checked. Recovery from failed hardware is a separate specialist requirement.
Are you an official Synology partner?
Wasevo provides independent setup and support services. We do not claim an official Synology partnership or certification. Hardware warranties and vendor support remain with the relevant manufacturer or supplier.
Ready to start with Synology NAS setup & backup? Book a free call
A free 15-minute call, then a written scope and estimate. No obligation, no sales script.